We’ve got you. Start here.
Account, privacy, accessibility and play-balance requests all land in one inbox. Find the card that fits.
✉Reach us
Write through the contact form, or email . Mention the email on your account (if you have one) and describe the issue briefly. Never send a password or a Google credential.
🔒Data and accounts
If you made an account, you can delete it any time from My account, effective immediately. To ask what we hold or to correct it, choose “Privacy question” on the contact form. The Privacy Policy has the details.
⏸Breaks and limits
Want time away? Choose “Take a break” or “Restrict my account” on the contact form, write from your account email and tell us how long. Deleting your account is always an option too.
❤If gambling hurts
Our support team is not a crisis or counselling service. If gambling is harming you or someone close to you, free and confidential help is listed in the play-smart guide. In immediate danger, call your local emergency number.
❓Quick answers
A game won’t load or looks broken
Reload first. Check that JavaScript is on and try another browser or a private window, because some extensions block game content. Also confirm you answered the 18+ question. Still stuck? Use the contact form and pick “Problem with a game”; the game’s name is filled in if you came from its page.
Do I have to log in to play?
No. Games open without an account. You only confirm that you are 18 or over.
I forgot my password
Use Forgot password and we will email a link valid for 60 minutes. No email? Check spam, then contact us.
I joined with Google. Can I add a password?
Yes. Run Forgot password with the same email to set one. Google sign-in keeps working too.
Does it cost anything, or can I win something?
No. The site is free and credits have no cash value. There are no purchases, deposits, withdrawals or prizes. See About.